Job Satisfaction, Leadership Styles, Demographic Variables and Organisational Commitment among Pharmacists in Vietnam
Research Aims: To analyse the organisational commitment of pharmacists in Vietnamese enterprises, incorporating elements such as job satisfaction, leadership style and demographic variables.
Design/Methodology/Approach: Based on a primary data sample, collected from 300 pharmacists in professional organisations (universities, hospitals, pharmaceutical companies and drugstore chains), and a structural equation model (SEM).
Research Findings: The results show that organisational commitment is significantly dependent on perceived job satisfaction, leadership styles and demographic variables by pharmacists. Predictors of pharmacists' organisational commitment differed significantly.
Theoretical Contribution/Originality: This is the first study to consider factors affecting organisational commitment among pharmacists in Vietnamese enterprises.
Managerial Implications in the Southeast Asian Context: This study could have potential practical implications in pharmacy management. Human resource management systems in each type of organisation (universities, hospitals, pharmaceutical companies and drugstore chains) must be aware of different predictors that affect the pharmacists' commitment to their respective organisations and devise appropriate managerial standards.
Research Limitations and Implications: Earlier research has shown that some control variables, such as age, gender, marital status, number of years in an organisation and level of education, which influence organisational commitments in particular, were not included in the model as direct control variables. Further research should use these control variables in their models to obtain a more complete explanation of organisational commitment among pharmacists in Vietnam.
Adams, J. S. (1965). Inequity in social exchange. In Advances in experimental social psychology (Vol. 2, pp. 267-299). New York, NY: Academic Press.
Akinboye, J. (2001). Executive behavior battery. Ibadan: Stirling-Horden Publishers.
Amangala, T. A. (2013). The effects of demographic characteristics on organisational commitment: A study of salespersons in the soft drink industry in Nigeria. European Journal of Business and Management, 5(18), 109-118.
Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72(1), 57-75.
Bethel, S. M. (1995). Servant-leadership and corporate risk taking: When risk taking makes a difference. In L. C. Spears (Ed.), Reflections on Leadership, (pp. 135-148). New York, NY: John Wiley and Sons, Inc.
Channar, A. Z., Zareen, A., & Imran, A. U. (2011). Gender discrimination in workforce and its impact on the employees. Pakistan Journal of Commerce and Social Sciences, 5(1), 177-191.
Chin, W. C., & Todd, P. A. (1995). On the use, usefulness and ease of use of structural equation modelling in MIS research: A note of caution. MIS Quarterly, 19(2), 237-246.
Chua, G. N., Yee, L. J., Sim, B. A., Tan, K. H., Sin, N. K., Hassali, M. A., ... & Ooi, G. S. (2014). Job satisfaction, organisation commitment and retention in the public workforce: a survey among pharmacists in Malaysia. International Journal of Pharmacy Practice, 22(4), 265-274.
Cohen, A. (1993). Age and tenure in relation to organisational commitment: A meta-analysis. Basic and Applied Social Psychology, 14(2), 143-159.
Cooper-Hakim, A., & Viswesvaran, C. (2005). The construct of work commitment: Testing an integrative framework. Psychological Bulletin, 131(2), 241-259.
Currivan, D. B. (1999). The causal order of job satisfaction and organisational commitment in models of employee turnover. Human Resource Management Review, 9(4), 495-524.
Desselle, S. P. (2005). Job turnover intentions among certified pharmacy technicians. Journal of the American Pharmacists Association, 45(6), 676-683.
Elçi, M., Şener, İ., Aksoy, S., & Alpkan, L. (2012). The impact of ethical leadership and leadership effectiveness on employees' turnover intention: The mediating role of work related stress. Procedia-Social and Behavioral Sciences, 58, 289-297.
Enache, M., M. Sallán, J., Simo, P., & Fernandez, V. (2013). Organisational commitment within a contemporary career context. International Journal of Manpower, 34(8), 880-898.
Frenkel, S. J., & Sanders, K. (2007). Explaining variations in co-worker assistance in organisations. Organisation Studies, 28(6), 797-823.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279.
Herzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work. New York, NY: John Wiley and Sons.
Iqbal, A. (2010). An empirical assessment of demographic factors, organisational ranks and organisational commitment. International Journal of Business and Management, 5(3), 16-27.
Irving, P. G., Coleman, D. F., & Cooper, C. L. (1997). Further assessments of a three-component model of occupational commitment: Generalizability and differences across occupations. Journal of Applied Psychology, 82(3), 444-452.
Jing, F. F., Avery, G. C., & Bergsteiner, H. (2011). Organizational climate and performance in retail pharmacies. Leadership and Organization Development Journal, 32(3), 224-242.
Karsh, B., Booske, B. C., & Sainfort, F. (2005). Job and organisational determinants of nursing home employee commitment, job satisfaction and intent to turnover. Ergonomics, 48(10), 1260-1281.
Kettinger, W. J., Lee, C. C., & Lee, S. (1995). Global measures of information service quality: A cross‐national study. Decision Sciences, 26(5), 569-588.
Knoop, R. (1995). Relationships among job involvement, job satisfaction, and organisational commitment for nurses. The Journal of Psychology: Interdisciplinary and Applied, 129(6), 643-649.
Konya, V., Matić, D., & Pavlović, J. (2016). The influence of demographics, job characteristics and characteristics of organisations on employee commitment. Acta Polytechnica Hungarica, 13(3), 119-138.
Kumasey, S. A., Delle, E., & Ofei, B. S. (2014). Occupational stress and organisational commitment: Does sex and managerial status matter? International Journal of Business and Social Research, 4(5), 173-182.
Lambert, E. G., Hogan, N. L., & Griffin, M. L. (2007). The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organisational commitment. Journal of Criminal Justice, 35(6), 644-656.
Laschinger, H. K. S., Finegan, J., & Shamian, J. (2002). The impact of workplace empowerment, organisational trust on staff nurses' work satisfaction and organisational commitment. In Advances in Health Care Management (pp. 59-85). Bingley: Emerald Group Publishing Limited.
Lee, J., & Miller, D. (1999). People matter: Commitment to employees, strategy and performance in Korean firms. Strategic Management Journal, 20(6), 579-593.
Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedent, correlates, and consequences of organisational commitment. Psychological Bulletin, 108(2), 171-194.
McDonald, D. J., & Makin, P. J. (2000). The psychological contract, organisational commitment and job satisfaction of temporary staff. Leadership and Organisation Development Journal, 21(2), 84-91.
Meyer, J. P., & Allen, N. J. (1991). A three-component concept of organisational commitment. Human Resource Management Review, 1(1), 61-89.
Meyer, J., Stanley, D., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organisation: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-52.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The Measurement of organisational commitment. Journal of Vocational Behavior, 14, 224-227.
O'Reilly III, C., & Chatman, J. (1986). Organisational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71(3), 492-499.
Pala, F., Eker, S., & Eker, M. (2008). The effects of demographic characteristics on organisational commitment and job satisfaction: An empirical study on turkish health care staff. The Journal of Industrial Relations and Human Resources, 10, 54-75.
Peterson, D. K. (2004). The relationship between perceptions of corporate citizenship and organisational commitment. Business and Society, 43(3), 296-319.
Porter, L. W., & Lawler, E. E. (1968). Managerial attitudes and performance. Homewood, IL: Irwin-Dorsey.
Rabindarang, S., Bing, K. W., & Yin, K. Y. (2014). The impact of demographic factors on organisational commitment in technical and vocational education. Malaysian Journal of Research, 2(1), 56-61.
Rashid, M. Z. A., Sambasivan, M., & Johari, J. (2003). The influence of corporate culture and organisational commitment on performance. Journal of Management Development, 22(8), 708-728.
Robinson, D., Porporino, F. J., & Simourd, L. (1997). The influence of educational attainment on the attitudes and job performance of correctional officers. Crime and Delinquency, 43(1), 60-77.
Rutishauser, L., & Sender, A. (2019). Effect of team-member exchange on turnover intention: a cross-cultural perspective on a selected aspect of employee engagement. International Studies of Management and Organisation, 49(1), 1-20.
Saha, R. (2016). Factors influencing organisational commitment-research and lessons. Management Research and Practice, 8(3), 36-48.
Salami, S. O. (2008). Demographic and psychological factors predicting organisational commitment among industrial workers. Anthropologist, 10(1), 31-38.
Schweizer, L., & Patzelt, H. (2012). Employee commitment in the post-acquisition integration process: The effect of integration speed and leadership. Scandinavian Journal of Management, 28(4), 298-310.
Segars, A., & Grover, V. (1993). Re-examining perceived ease of use and usefulness: A confirmatory factor analysis. MIS Quarterly, 17(4), 517-525.
Seston, E., Hassell, K., Ferguson, J., & Hann, M. (2009). Exploring the relationship between pharmacists' job satisfaction, intention to quit the profession, and actual quitting. Research in Social and Administrative pharmacy, 5(2), 121-132.
Sneed, J., & Herman, C. M. (1990). Influence of job characteristics and organisational commitment on job satisfaction of hospital foodservice employees. Journal of the American Dietetic Association, 90(8), 1072-1076.
Stallworth, L. (2004). Antecedents and consequences of organisational commitment to accounting organisations. Managerial Auditing Journal, 19(7), 945-955.
Suliman, A., & Iles, P. (2000). Is continuance commitment beneficial to organisations? Commitment-performance relationship: A new look. Journal of Managerial Psychology, 15(5), 407-422.
Tang, T. L. P., & Chiu, R. K. (2003). Income, money ethic, pay satisfaction, commitment, and unethical behavior: Is the love of money the root of evil for Hong Kong employees?. Journal of Business Ethics, 46(1), 13-30.
Tekingündüz, S., Top, M., Tengilimoğlu, D., & Karabulut, E. (2017). Effect of organisational trust, job satisfaction, individual variables on the organisational commitment in healthcare services. Total Quality Management and Business Excellence, 28(5-6), 522-541.
Vanaki, Z., & Vagharseyyedin, S. A. (2009). Organisational commitment, work environment conditions, and life satisfaction among Iranian nurses. Nursing and Health Sciences, 11(4), 404-409.
Wright, P. M., Gardner, T. M., & Moynihan, L. M. (2003). The impact of HR practices on the performance of business units. Human Resource Management Journal, 13(3), 21-36.
Wright, T. A., & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of Management, 33(2), 141-160.
- There are currently no refbacks.