FAQ

Questions

Account
I lost my password. How do I reset my password?
I cannot remember my email address. How can I log in?
How do I change my password?

Submission
I want to submit my manuscript here. What should I do?
How shoud I prepare my manuscript?
Will the submission be peer reviewed?
Can I suggest some potential reviewers for my manuscript?
I have submitted my manuscript. What should I do now?

Article
How can I access the published articles?
There is too many article. How can I easily find the one that I want?
Is this journal indexed in 3rd party journal indexer?

Other
Your question not here? Feel free to send your question to our support email.

Answers

I lost my password. How do I reset my password?
Before you log in, you can access the green "Reset Password" button at the left of any page you are in. After clicking the button, you will be asked to enter your email address which you used to create your account here. The next instruction to reset your password will be sent to your email and you should follow it.
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I cannot remember my email address. How can I log in?
If you cannot remember your email associated with your account here and you still want to access your accout, you must send email to our support address informing your full name and your username if you still remember it.
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How do I change my password?
To change your password, you must log in to your account and click the "Change My Password" link at "My Account" block.
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I want to submit my manuscript here. What should I do?
You should carefully follow the guide available here. A link to download the required article template is also available there.
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How shoud I prepare my manuscript?
You should prepare your article according to the guide available here. During the submission, you will be asked to fill the at least the title, abstract, kewyord, list of reference, author data (at least first name, last name, email address), and upload your manuscript. For additional data, you can upload a preview image and suggest up to 4 reviewers.
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Will the submission be peer reviewed?
Yes. It is blind peer-review process and it can be conducted up to 3 stages if necessary.
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Can I suggest some potential reviewers for my manuscript?
Yes. You can suggest up to 4 reviewers for a submission.
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I have submitted my manuscript. What should I do now?
The corresponding author will receive email each time he/she is required to take action upon something. He/She can also observe the status of the paper from his/her account in this page (this link only works for author, after login).
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How can I access the published articles?
Everyone can access the published articles by clicking "Browse Article" at the main menu above. The articles are stored according to its issue.
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There is too many article. How can I easily find the one that I want?
You can use our search facility above the main menu.
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Is this journal indexed in 3rd party journal indexer?
Yes. This journal is indexed in WoS Clarivate Analytics ESCI, DOAJ, ASEAN Citation INdex (ACI), ISJN, IPI, CrossRef, and Google Scholar.
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